Ossatis
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Consula

Visa files for travel agencies: documents, appointments, applicant portal.

Consula — The agency's dashboard
Consula — Marie Ngono's file
Consula — The document checklist
The file on a phone, at the visa centre: summary, declared submission, mandate.

Who it is for

Travel agencies and visa assistance offices that prepare files for France, Canada, the United States, Germany and any other destination. The tool organises the agency's work; it never replaces the consulate.

A file from start to finish

01

The agency's dashboard

Active files, files at risk, appointments within seven days, receipts of the month, team activity.

The agency's dashboard
02

Marie Ngono's file

Tourist visa for France: status, stage, assigned agent, filing deadline computed from the travel date and the consulate's processing time.

Marie Ngono's file
03

The document checklist

Each expected document has a state: to provide, received, validated, rejected with a reason. The file cannot be declared ready while a mandatory document is missing.

The document checklist
04

Exchanges with the applicant

Internal notes, automatic emails at each stage, WhatsApp drafted by the tool, automatic SMS on the Pro plan: everything is in the file's thread.

Exchanges with the applicant
05

Consular appointments

Submission, biometrics, interview, pickup: in the agency's calendar, with an automatic reminder the day before.

Consular appointments
06

The invoice and its payments

Quotes, numbered invoices, consular fees read from the country sheet, payments recorded with a receipt.

The invoice and its payments

What the tool guarantees

No incomplete file at the counter
“Ready to submit” is earned: while a mandatory document is not validated, the transition is refused.
A reference is never reused
VA-2026-0001 will forever be Marie's file, even if cancelled: the reference already appears on emails and invoices.
The currency locks
From the first document issued, the agency's currency can no longer change.
The reminder always goes out
The appointment reminder email leaves the day before, whatever the plan or account state: the traveller is the protected third party.
An immutable log
Every action is written to a log nobody can edit, not even the publisher.

Modules delivered

  1. 01Team and roles
  2. 02Applicants and identity documents
  3. 03Automatic passport reading
  4. 04Files and checklists
  5. 05Workflow stages
  6. 06Appointments and reminders
  7. 07Messages, WhatsApp and SMS
  8. 08Applicant portal
  9. 09Mandate signature
  10. 10Invoicing and payments
  11. 11Country sheets and reference
  12. 12Reports and exports

Your applicants' portal

Marie follows her file from her phone: progress in seven milestones, documents to provide, the mandate to sign, her invoices. She sees neither internal notes nor other applicants.

Your applicants' portal

The file on a phone, at the visa centre: summary, declared submission, mandate.

The file on a phone, at the visa centre: summary, declared submission, mandate.

Let's see it on your files.

A one-hour demonstration, on your real cases, with no commitment.